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CATERING EQUIPMENT & FURNITURE HIRE BY EMAIL
The Service
JONGOR THAMES VALLEY provides a complete service for event and function management, which leads to its unique market position,
JONGOR THAMES VALLEY has a large and most extensive product range of top quality equipment for short, medium or long term hire. The company is keen to provide the best possible customer service to ensure that all customers, however big or small receive their products on time and ready for immediate use. The result is a massive list of customers from all sectors of the hospitality, hotel and catering industry. JONGOR THAMES VALLEY'S services include:
Laundry Service
Return Dirty Service
Emergency Back up
Delivery and Support
Professional Advice
The Product Range
Our extensive range covers everything the caterer requires. Whether it is installing temporary kitchen facilities whilst refurbishment is in progress or supplying an event where everything is needed. JONGOR THAMES VALLEY can provide ovens, boilers, fryers, furniture, linen, china or glassware. We can also offer silverware, coloured and unusual glassware and chinaware.
Quality
The quality of JONGOR THAMES VALLEY’S service is demonstrated by the fact that we only supply products from leading manufacturers. Therefore we only supply the best brand names to our customers.
All of our stock is thoroughly
checked before delivery
Our products and service are managed by trained, professional staff, who support our customer throughout the order, delivery and return process.
Reliability
We put a tremendous effort into making sure our products are always reliable. The repair, maintenance and renovation is carried out in our extensive workshops to the highest standards by our qualified craftsmen.
However, big or small, our customers know that they will receive their products on time and ready for immediate use. JONGOR THAMES VALLEY’S reputation for reliability is legendary.
Ordering
Our normal office hours are 8.00am - 5.00pm Monday to Friday. In order to
avoid any delays please make sure that you have all your information to hand,
Our trained staff will then take all your details and provide you with a written
quotation. The quotation
Payment
We accept payment by cash, cheque and all major credit cards, including MasterCard, Visa and Switch. A deposit is required to secure your order. For frequent hirers a credit account may be opened, subject to status.
Prices
All prices exclude Value Added Tax which is charged at the current rate.
Hire Rates
Our standard (3 day) rate covers a hire period of up to 72 hours. Our weekly (4-7 days) rate covers the full 7 day period of hire, any additional days will be charged at our extra day rate. Long term, seasonal and special event rates are by quotation.
Insurance
For your peace of mind we strongly recommend that a suitable insurance be taken out as all equipment is the responsibility of the customer during the hire period.
Delivery
JONGOR THAMES VALLEY provides a fast and efficient delivery service, ensuring that all your hire equipment is delivered on time. Alternatively you can collect your equipment from a local branch. For further details on delivery charges, please call our sales office.
Emergency Cover
JONGOR THAMES VALLEY prides itself on our customer service and we therefore provide an emergency back up service for any out of hours problems which you may encounter. This service enables last minute omissions to be dealt with out of hours, and over the weekend period.

Washing Up Service
At JONGOR THAMES VALLEY we offer you the choice. If you wish to return any of the china, glassware, cutlery or tableware dirty, then a small cleaning charge will apply. Products should be returned with food removed and in the containers provided.

Fuel
For a fully integrated service, we can supply bottled gas and chafing dish fuels for all the equipment
hired, a competitive charge will apply.
Gas and electricity
All electrical items run on a standard plug from 24Ov supply.
All gas appliances are designed to run off propane which requires outside storage.
Gas can be supplied with an appliance, for which there will be an additional
charge.

Packing
All our cutlery, plates, bowls, cups and saucers are hygienically packed in multiples of 10.

Safety
The safety of our customers, their staff and clients is of paramount importance to us. All our equipment is maintained to the highest standards, and is supplied with full instructions for its use. Please ensure that all those who are using the equipment are informed of the correct procedures on how to use it.

General
All the information in this publication has been prepared with great care and is as informative as possible, However, JONGOR THAMES VALLEY reserves the right to add or remove any equipment described or illustrated at our sole discretion and without prior notice, Any illustrations and technical details on this Website are intended as a guide only and may not be representative of the particular equipment available for hire. All transactions are subject to the General Conditions for the Hiring of Equipment, The Hire Association of Europe, which appears on the reverse side of all contract forms and under Terms and Conditions on this Website.
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